Terms and Conditions – Vienna Limousine Service
These Terms and Conditions govern the use of our website and the provision of limousine services by Vienna Limousine Service.
1. General
By accessing our website or booking our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website or services.
2. Service Scope
We provide:
Airport Transfers
Business Transfers
Organized Trips
City-to-City Transfers
Transportation is provided using our fleet, which includes Mercedes E-Class, Mercedes V-Class Vito, and Lexus ES 300 vehicles.
3. Bookings
Bookings can be made via our website, email, or phone.
You must provide accurate information when making a booking.
Bookings are confirmed via written confirmation from us.
Special requirements (e.g., child seats) should be requested in advance.
4. Prices and Payment
Prices are quoted in Euros (€) and include applicable taxes unless stated otherwise.
Payment methods include cash, credit/debit card, or secure online payment (details provided upon booking).
Full payment is required before or at the start of the service unless otherwise agreed.
5. Cancellations and Changes
Cancellations must be made in writing.
Free cancellation up to upto 24 hours before the scheduled service.
Late cancellations or no-shows may be subject to charges up to 100% of the booking value.
Changes to bookings are subject to availability and may incur additional costs.
6. Passenger Responsibility
Passengers must follow chauffeur instructions for safety.
Smoking, excessive alcohol consumption, or illegal activities are strictly prohibited in our vehicles.
Damage caused by the passenger may result in repair or cleaning charges.
7. Liability
We are not liable for delays due to traffic, weather, or other circumstances beyond our control.
Our liability is limited to cases of gross negligence or intentional misconduct.
We are not responsible for loss or damage to passengers’ personal belongings.
8. Force Majeure
In the event of unforeseen circumstances such as natural disasters, strikes, or accidents beyond our control, we reserve the right to cancel or modify bookings without liability.
9. Website Use
The content on our website is for informational purposes only.
Unauthorized copying, distribution, or modification of website content is prohibited.
We reserve the right to update the website or these Terms at any time.
10. Applicable Law and Jurisdiction
These Terms and Conditions are governed by the laws of Austria. The competent courts of Vienna shall have exclusive jurisdiction over any disputes.
11. Final Provisions
Should any provision of these Terms be invalid, the remaining provisions remain unaffected.
12. Contact Information
Vienna Limousine Service
Company details:
Osman Uslu e.U.
Tivoligasse 13 1120 Wien
Email: info@limousineservicevienna.com
Phone: +436605700654